We will use the most efficient carrier for deliveries to your area. Orders without personalized items will usually ship within 2 business days. Orders for personalized items will be shipped from Lindz's within 10 business days. Some items are oversize and require extra shipping charges in addition to regular shipping charges. Any additional shipping charges are indicated with the item description as applicable. Charges for insured shipping, packing & handling will be added to your order according to the following schedule:

Most Products qualify for free shipping via regular US Mail otherwise we charge a simple flat rate of $5.95 on all orders regardless of how large the order in the continential United States.  Alaska and Hawii have a 8.95 flat shipping charge.

Please note: For delivery outside of the continental United States, please email us at orders@WillowTreeStore.com .

DEFINITIONS

2nd Day Delivery - Orders placed before 12:00 p.m. (Noon) ET will arrive within 2 business days. No weekend delivery; no P.O. Boxes or APO/FPO.

Overnight Delivery - Orders placed before 12:00 p.m. (Noon) ET should arrive the next business day. No weekend delivery; no P.O. Boxes or APO/FPO.

Notes regarding shipping:

Shipping charges include shipping and handling fees.

International shipping:

Willow Tree Store is happy to ship to addresses outside the continental United States. Please email our shipping department for a shipping rate quote orders@Lindzs.com. Our shipping chart above is for the continental United States only. International shipping rates will not be calculated at checkout but will be added to your order when you have confirmed the quote and we have processed your order. Please note that it is not possible for us to know all the various duties/taxes for each country, and that this will be your responsibility for payment. Willow Tree Store cannot be responsible for any delivery delays due to Customs.

Upon inquiry, Willow Tree Store will email you a quote within 2 business days. Please reply to our emailed shipping quote within 72 hours. If we do not hear from you within 72 hours, your merchandise will be returned to stock, and your order will not be shipped.